
Heatstroke and dehydration
How to spot heat exhaustion, heatstroke and dehydration, how to cool someone down, what to buy at the pharmacy, and when to call 123.
How to cool and soothe sunburn, which after-sun products and painkillers help, how to protect children, and the warning signs that need a doctor.

Most sunburn can be treated at home, and it usually gets better within 7 days. Cool the skin and soothe it with after-sun or an unperfumed moisturiser. Drink water and keep out of the sun until it heals. Get medical help quickly if you feel dizzy, sick or confused, or if a baby or young child is burnt.
What to do now:
Sunburn often appears within a few hours of too much sun. Burnt skin may:
A bad burn can also cause headache, fever, nausea and tiredness. Your eyes can burn too, and may feel painful or gritty.
The NHS advises extra care for people who only get intense sun occasionally, for example on holiday. The same applies in hot countries where the sun is particularly intense. Water reflects UV rays, and the cooling effect of the sea can hide the fact that you are burning. Wet skin also burns more easily than dry skin.
Cool the skin. Take a cool shower or bath, or lay a clean towel soaked in cool water on the burn. Mayo Clinic suggests about 10 minutes, several times a day. Take care that a baby or young child does not get too cold.
Soothe and moisturise. Use an after-sun cream, gel or spray, or an unperfumed moisturiser. Aloe vera gel or lotion and calamine lotion can feel soothing, especially if you keep them in the fridge. Avoid products that contain alcohol. Keep moisturising while the skin peels.
Drink more water. Water helps you cool down and prevents dehydration. Avoid alcohol while your skin recovers.
Ease the pain. Paracetamol or ibuprofen can help. Follow the leaflet. Ibuprofen is not suitable for everyone, for example people with asthma, a stomach ulcer, or heart, liver or kidney problems. Ask our pharmacist if you are not sure.
Protect the skin while it heals. Wear loose clothing over the burn. Keep it out of direct sun until it has fully healed.
Products that can help:
Our natural oils, such as Lotus aloe vera oil, are cosmetic products. They are not a sunburn treatment. Wait until your skin has healed before you use them. Aloe vera oil is not the same as aloe vera gel.
See our sun care range, or message us and our pharmacist will help you choose.
There is no safe way to get a tan, and a tan does not protect your skin. Sunburn also increases your risk of skin cancer.
Babies and children. Keep babies under 6 months out of direct strong sunlight. Children’s skin is more sensitive than adult skin, so use shade, clothing, hats and sunscreen. If a baby or young child gets sunburnt, get urgent medical advice. Ask our pharmacist before giving any medicine, and use children’s products only as the leaflet says.
Pregnancy. Ask a pharmacist or doctor before taking any medicine. The NHS advises avoiding ibuprofen in pregnancy unless a doctor or pharmacist recommends it. Paracetamol is usually the preferred painkiller.
Older people and long-term conditions. Older people, and people with conditions such as diabetes or heart problems, are more at risk from heat illness. Severe sunburn can lead to heat exhaustion and heatstroke. Read our guide to heatstroke and dehydration. If you take regular medicines, ask our pharmacist before you add a painkiller or antihistamine.
See a doctor urgently if:
Get emergency help if someone with sunburn becomes confused, faints, has cold skin, or has a high temperature with vomiting. In Egypt, call 123 for an ambulance.
Our pharmacists speak English, Russian, Ukrainian and Italian, and can help you choose after-sun care and pain relief. Message us on WhatsApp or call +20 120 344 2201. We have 5 pharmacies across Sharm El Sheikh, and we offer free hotel delivery on orders from $30. Registered medicines are sold at the official prices set in Egypt.
FAQ
Most sunburn gets better within about 7 days. The skin often peels a few days after the burn. Keep it moisturised and out of the sun until it has fully healed. If the burn blisters badly, swells or you feel unwell, see a doctor rather than waiting.
An aloe vera after-sun gel or lotion can soothe sunburnt skin. Keeping it in the fridge makes it feel cooler. Choose products without alcohol or perfume. Aloe vera gel is not the same as aloe vera oil. Our natural oils are cosmetics, not sunburn treatments.
Try to keep sunburnt skin out of direct sun until it has fully healed. Cover it with loose clothing and stay in the shade. Water reflects UV rays, and the cooling effect of the sea can hide burning. Use water-resistant sunscreen on other exposed skin and reapply it after swimming.
Get urgent medical help if sunburn comes with confusion, fainting or cold skin. The same applies to a high temperature with vomiting, or signs of dehydration. They can point to heat exhaustion or heatstroke. A baby or young child with sunburn should be checked by a doctor. In Egypt, call 123 for an ambulance.
Choose a broad-spectrum sunscreen with SPF 30 or higher and good UVA protection. Water-resistant formulas suit swimming and snorkelling. Apply it generously before you go out. Reapply every 2 hours and after swimming or towel drying. We stock Disaar SPF 50+; ask our pharmacist which product suits your skin.
Last updated 8 October 2026. General information, not a diagnosis: always read the leaflet and ask a pharmacist or doctor.

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